We are specialised in providing rapid, affordable and professional repair handling
throughout Europe. High-tech testing systems, a highly motivated staff, a good infrastructure
and more than 14 years of experience in providing services are the cornerstones of our
success.

Our business is certified to ISO 9001:2000 and is monitored at regular intervals
by the TÜV Rheinland.

Quality can be measured. The staff from our own QM department permanently monitors
the repair quality. All operations, tests and complaints are precisely documented.

In cooperating with digitest, your warranty expenditure can be reduced, your repair times can be optimised and the satisfaction of your costumers can be increased.

In our repair facility our trained and skilled engineers handle all repairs. Repairs are
done to “chip-level” or “pcb-level”, the spares are supplied by manufacturer and kept to
a minimum stock.
After the repair, the devices are tested according to your requirements under different
conditions to check any eventual faults. After testing, the cleaning action starts.
In case of a PickUp&Return service we send the device back to the customer.
In case of a Swap-Service, the engineer will do a rating A or B afer the cleaning

action.

Depending on the rating level, we book the repaired device into the buffer pool for
further use.

A=like brand new, not older than 6 weeks  -> DOA buffer

B=like new, more than 3 month old -> REF buffer